Where Do We Ship

Currently we are only offering shipping to the United States. Please stay tuned for International Shipping.

We ship via Standard Shipping: 5-7 business days, depending on location

Orders are only shipped on business days: Monday-Friday, excluding national holidays.

How Much Does Shipping Cost?

0oz - 2lbs - $6.99

2.1lbs - 5lbs - $8.99

When Will My Order Ship?

Processing takes 2 to 3 business days. You will get a shipment notification email with a tracking number as soon as your package ships.

Issues With Shipping?

In some cases, the carrier takes 1-2 business days to register your shipment status. If your tracking number isn’t updating or working at all, please reach out to us as soon as you can via customerservice@glowhaircare.com, and we will respond with an update as soon as we can.

Need Your Tracking Number?

Once your order has been processed and ready for shipment, we will update you with a tracking number via email. You will most likely receive an email with a tracking number 5-7 BUSINESS days AFTER you have placed your order.

We Offer Insurance Coverage on Your Packages

Insurance coverage is provided against loss, damage, or missing contents and is limited to a maximum liability of $50.00. This coverage is being offered by the USPS and can only be filled by them. You will have to file an insurance claim with the USPS. To file an insurance claim with the USPS please click here. 

I Didn’t Enter My Information Correctly, Will My Package Still Be Delivered?

Incorrect address information will cause late deliveries of your package. If your package cannot be delivered it is returned to us via USPS and we will have to reship it to you. Unfortunately, this process takes longer than traditionally mailing a package. We cannot ship you your order until your package has been redelivered to us and then we can ship it out to you. If you are unsure if you entered in the right address information please email us your correct address as soon as possible and if your order has not already gone out for shipment we will change it.

My Package Says Its Been Delivered, But I Don’t Have It

• Please contact your local post office or the shipping courier directly asap with your tracking number.

• Please make sure a neighbor has not signed for your package or your package has not been left by your mailbox. If not please reach out to your local post office directly asap with the tracking number. We cannot help you until you reach out to your local post office and get more information.